Privacy Policy

Last updated: January 2025

1. Introduction

Legacy Made (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“Legacy Made” or the “App”).

By using Legacy Made, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide Directly

• Account information (email address, username, password)
• Personal and family information you choose to enter (contacts, relationships, etc.)
• Wishes, preferences, and legacy messages you create
• Documents, photos, and files you upload
• Feedback and support communications

Information Collected Automatically

• Device information (device type, operating system version)
• App usage data and analytics (features used, time spent)
• Error logs and crash reports for troubleshooting

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Legacy Made service
• Save and synchronize your data across devices
• Send service-related communications (account verification, security alerts)
• Respond to your support requests and inquiries
• Analyze usage patterns to improve our app and develop new features
• Ensure the security and integrity of our service

4. Data Storage & Security

We take your security seriously.

• Data is encrypted in transit using TLS (Transport Layer Security)
• Data at rest is encrypted using industry-standard AES-256 encryption
• We implement appropriate technical and organizational security measures
• Access to user data is restricted to authorized personnel only

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Sharing

We do not sell your personal information.

We may share your data only in the following circumstances:

• With your consent: When you explicitly grant family members access to your information through the Family Access feature
• Service providers: With trusted third parties who help us operate our app (hosting, analytics), under strict confidentiality agreements
• Legal requirements: When required by law, court order, or governmental regulation
• Safety: To protect the rights, property, or safety of Legacy Made, our users, or others

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your information in a portable format (PDF export feature)
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@legacymade.com.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell your data)
• The right to non-discrimination for exercising your privacy rights

To exercise your CCPA rights, contact us at privacy@legacymade.com.

8. Children’s Privacy

Legacy Made is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly. If you believe we may have collected information from a child under 13, please contact us.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

10. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy in the app
• Updating the “Last updated” date at the top of this policy
• Sending you an email notification for significant changes

Your continued use of Legacy Made after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@legacymade.com

Subject Line: Privacy Policy Inquiry

We will respond to your inquiry within 30 days.